Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Red Dragon (“we,” “us,” or “our”) through reddragon.group, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services Offered

Red Dragon provides digital marketing services including website development, social media management, search engine optimization (SEO), ecommerce consulting, and business consulting. Project scope, deliverables, and timelines are defined in individual proposals or statements of work agreed upon before work begins.

3. Pricing & Payment

Our services typically range from $2,500 to $10,000 depending on project scope and complexity. Exact pricing is outlined in your project proposal. Payment terms:

• A deposit of 50% is required before work begins
• The remaining balance is due upon project completion or at agreed milestones
• Monthly retainer services are billed at the start of each billing period
• Invoices are due within 14 days of issuance
• Late payments may incur a 1.5% monthly fee on outstanding balances

4. Project Process & Revisions

Each project includes a defined number of revision rounds as specified in your proposal (typically two rounds). Additional revisions beyond the agreed scope may be billed at our standard hourly rate. We aim to respond to feedback and revision requests within 2-3 business days.

5. Intellectual Property

Upon full payment, you own all custom designs, code, and content we create specifically for your project. We retain the right to showcase completed work in our portfolio and case studies unless you explicitly request otherwise in writing.

Third-party assets (stock photos, fonts, plugins) are subject to their own licensing terms. We will ensure all assets used in your project are properly licensed.

6. Client Responsibilities

• Providing content, brand assets, and feedback in a timely manner
• Granting necessary access to hosting, domain, analytics, and social accounts
• Reviewing deliverables within the agreed timeframe
• Ensuring all content you provide does not infringe third-party rights

Delays in providing materials or feedback may push project timelines accordingly.

7. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business strategies, login credentials, financial data, and trade secrets.

8. Limitation of Liability

Red Dragon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

We do not guarantee specific results from SEO, social media, or any marketing service, as outcomes depend on many factors outside our control.

9. Termination

Either party may terminate the engagement with 14 days' written notice. Upon termination:

• Payment is due for all work completed up to the termination date
• We will deliver all completed work and assets to you
• Deposits are non-refundable for work already performed
• Monthly retainers are prorated to the termination date

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal proceedings.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page. Continued use of our services after changes constitutes acceptance.

12. Contact

Questions about these Terms? Contact us at legal@reddragon.group or visit our contact page.